Unlock high-velocity teams with Jira Service Management

Empower Dev, IT Ops, and business teams to collaborate at high velocity. Respond to changes and deliver great customer and employee service experiences fast.

Everything teams need to deliver value fast

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Request Management

Manage work across teams with one platform so your employees and customers quickly get the help they need. 

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Incident  Management

Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents. 

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Problem Management

Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents. 

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Asset Management

Store assets to manage inventory efficiently, track ownership and lifecycles, and reduce costs.

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Configuration Management

Gain visibility into the infrastructure that supports critical applications and services. Understand service dependencies so you can minimize risk.

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Knowledge Management

Enable self-service, deflect more requests, and manage knowledge articles - all while fostering team collaboration. 

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Change Management

Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk. 

Partner with iTMethods for Jira Service Management in the Cloud


We are certified professionals in deploying and managing Jira Service Management as a SaaS to some of the highest performance, availability and security requirements.

Jira Service Management can easily integrate with your other DevOps tools and environments into a seamless toolchain on our Managed DevOps SaaS Platform.

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Managed SaaS Model

Deploy our Managed SaaS single-tenant environment(s) in a region of your choice. Managed 24/7 with bespoke security and access controls.

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Cloud-Native Toolchain

We take the complexity, resource strain and risk away while delivering a fully managed, integrated and secure DevOps toolchain in the cloud.

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Built for Enterprise

Constantly evolving from a feature set and security posture, our SOC 2 Type-Certified platform, are key credentials of a partner you can trust.

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Atlassian Resource Center

Are you moving  Atlassian deployments to the Cloud or want to know more about Atlassian products? Visit our dedicated Atlassian resources center to learn how your team can get the most value out of your Atlassian tools. 

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